Frequently asked questions

Are you HIPAA Compliant?

Yes. You can read about our compliance on our HIPAA Compliance page.

Is there a limit to the number of users in our group?

No. You can have as many users as you wish. You can add and remove users at any time.

Is there a limit to the number of patients?

No. You can manage as many patients as you wish with no limits.

Are residency and fellowship groups free?

Yes. Please contact us to confirm your status.

Our group cannot afford the costs, are there any other options?

Yes. Please click here to learn more.

Is there a setup fee?

No. We will set up your account based on your needs for free.

Our group covers multiple hospitals. Can we use your app?

Yes. Our app is customizable and can be used in any environment.

Can I belong to multiple groups with the same email and password?

Yes. You can belong to multiple groups and are able to switch between groups with ease.

With what device is your app compatible?

You can access Physician Sign Out from any device that has an internet connection. iPhone, iPad, Android, Tablet, Windows, Mac, and Linux.

Can you work with our IT department during our approval process?

Yes. We can work directly with your IT department to help with compliance and approval issues.

Can you print out your patient list?

Yes. You can customize and print your list to fit your specific needs.

Do you use a 3rd party provider to validate and test your security?

Yes. Click here for our 3rd party test results. We can also, upon request, provide you with more details in regards to our security.

Do you support biometric authentication?

Yes. From our app, you can enable biometric login for faster access to your patient list.

Do you support two-factor authentication?

Yes. Groups can enable two-factor authentication at the user or group level.

How is patient data protected?

All patient data and traffic is encrypted using the highest standards. Please contact us for more details.

Do you integrate with other providers?

Yes. We support integration using FHIR standards. To learn more, please visit our Smart Health IT page or contact us for more details.

Is there a shorter name for Physician Sign Out?

Yes. PSO 🙂